The engagement
Employee financial stress affects wellbeing, productivity and retention, but employers and employees do not always see workplace financial-wellbeing programs the same way. SoFi at Work needed credible research that could measure both perspectives and identify where employer intentions and employee experiences diverged.
The research approach
The study examined financial stress, employee priorities, workplace benefits and the relationship between financial wellbeing and business performance. It also explored how employers communicated their programs and whether employees understood the support available to them. This paired-audience design produced more useful insight than an employee-only survey.
From findings to impact
The findings became the foundation of SoFi at Work’s Future of Workplace Financial Well-Being report. One notable finding: 70% of HR leaders said their organization offered financial-wellbeing benefits, compared with 48% of employees who said those benefits were available. The research supported SoFi-owned content and coverage in financial and HR publications.
Highlighted result
1,500 HR leaders and employees provided two perspectives on the same workplace challenge.
Methodology
CITE Research conducted the study on behalf of SoFi at Work among 1,500 HR leaders and employees ages 18–70.