The engagement
The pandemic forced higher education institutions to adopt remote learning at scale, but the long-term implications for students, faculty and digital communications were unclear. RingCentral wanted independent evidence about how the crisis was reshaping the higher education experience.
The research approach
CITE Research surveyed 1,000 students and 600 faculty and staff on the impact of remote learning, their experiences with digital communication tools and their expectations for how higher education would change as a result of the pandemic.
From findings to impact
The research found that 83% of students and 89% of faculty believed COVID-19 would have a lasting impact on higher education. RingCentral used the findings to support its higher education narrative and media programme.
Highlighted result
83% of students and 89% of faculty believed COVID-19 would permanently change higher education.
Methodology
CITE Research conducted the survey on behalf of RingCentral among 1,000 students and 600 faculty and staff.