Industry expertise

HR & Future of Work Market Research

Workforce research for strategy, marketing and communications.

Selected Workforce Research Clients

RingCentral·SoFi·Topia·BrightPlan·Inspira Financial·Dropbox

What CITE provides

Research with employees, managers and HR leaders

CITE Research designs and conducts workforce studies with employees, managers, HR leaders, benefits decision-makers and other workplace audiences.

We define the audiences, develop the research, manage recruitment and fieldwork, compare stakeholder perspectives and deliver findings for product, market, communications and workforce decisions.

At a Glance

Audiences

Employees, managers, HR leaders and benefits decision-makers

Methods

Surveys, interviews, focus groups and mixed-method research

Markets

U.S. and international studies

Programs

One-time studies and recurring benchmarks

Deliverables

Findings, data, reports, presentations and methodology

HR & Future of Work research capabilities

Employee and HR leader research

CITE Research recruits employees, managers, HR leaders, benefits decision-makers and other workforce audiences through vetted consumer and professional panels and specialized recruitment partners. Qualification requirements are tailored to the study.

Workforce trend benchmarks

Research examining remote and hybrid work, workplace AI, employee wellbeing and workforce transformation. Studies can be structured as recurring benchmarks to track change using a consistent methodology.

Benefits, total rewards and financial-wellness research

Research into employees' reported perceptions of workplace benefits, total rewards and financial wellbeing—supporting product, positioning and communications decisions for HR technology, benefits and financial-wellness providers.

HR technology adoption studies

Research into how HR leaders evaluate, purchase, implement and use technology—informing product strategy, buyer messaging and competitive positioning.

CASE STUDY

Brightplan

CITE Research surveyed employees and HR leaders to examine the gap between employer-provided financial wellness benefits and actual employee needs. Brightplan used the findings to support thought leadership and media outreach.

View the Brightplan Case Study

HR & Future of Work research questions

How do you reach HR leaders and employees for workforce surveys?

CITE Research reaches HR professionals, people managers and employees through vetted professional and consumer panels, specialized recruitment partners and study-specific screening. Recruitment criteria can include role, seniority, organization size, industry, decision-making responsibility and employment status.

What types of HR and future of work research does CITE Research conduct?

CITE Research conducts employee research, remote and hybrid work studies, workplace-AI research, benefits and compensation perception research, HR technology adoption studies, and workforce benchmarks. CITE Research works with HR technology companies, benefits providers, financial-wellness organizations and enterprise brands seeking credible insight into how work is changing.

What makes workforce research relevant to business and HR media?

Workforce research can be useful to journalists when it addresses a timely question, reaches a clearly defined audience and produces credible, well-contextualized findings. CITE Research designs neutral studies with communications use in mind and provides transparent methodology documentation. Editorial coverage remains at the publication’s discretion and cannot be guaranteed.

Can HR research support product marketing and sales?

Yes. Original workforce research can give HR technology and benefits companies independently collected evidence for product marketing, demand generation and sales conversations. CITE Research aligns the study with intended business uses while maintaining neutral questionnaire design and responsible analysis.

Can you survey both employees and HR decision-makers?

Yes. Paired-audience studies can compare employee experiences with employer or HR-leader perceptions, using sourcing and screening designed for each audience.

Can CITE Research track workforce attitudes over time?

Yes. Workforce research can be structured as recurring waves using a consistent methodology to help examine changes over time. See Benchmark & Tracking Studies for more on this approach.

How do you handle sensitive employee topics?

Studies can use neutral wording, confidentiality measures and minimized collection of identifiable information. The approach is determined by the research question, audience and client requirements.

Can CITE Research conduct international employee research?

Yes. Employment terminology, benefits structures, privacy requirements and workplace norms vary across markets, so international feasibility and study design are assessed for each engagement.

Ready to Build a Workforce Study?

Tell us which audiences, markets and decisions matter. We'll recommend an appropriate research approach.